More than 25 features to enhance your WhatsApp
From AI suggestions to Shopify integration. Everything you need to better serve your customers.
Chrome Extension
Functions available directly in WhatsApp Web
Auto-Pilot Mode
Let the AI automatically respond to all pending conversations while you focus on what matters.
Customized AI Suggestions
AI analyzes the context and suggests perfect responses to you. You decide what to send.
Sentiment Analysis
Automatically detects the customer’s emotional state (happy, neutral, frustrated, angry, urgent) and receives advice.
Summary of Conversations
Get quick summaries of any conversation so you don’t miss important details.
Real Time Translation
Communicate without barriers with instant translation to and from more than 100 languages.
Automatic Translation
Activate automatic translation and all incoming messages will be translated into your language without doing anything.
Questions about History
Ask the AI any detail about the customer’s history and receive instant answers.
Intent Detection
Automatically detects whether the customer intends to buy, return, or complain.
Reusable Templates
Create reusable custom responses with or without dynamic fields (variables).
Private Notes by Customer
Each agent can leave internal notes per client, view the history, and know who wrote each comment.
Visual Labels
Assign custom labels such as VIP or Urgent and view them directly on each chat.
Tasks with Alarm
Create tasks linked to clients, assign them to agents, and receive notifications when the time comes.
Integrated Calendar
View and manage appointments, reminders, and events without switching apps.
Cloud Storage
Save files, images, and documents by client. All synchronized and accessible.
Screenshot
Capture the chat screen with one click and save it automatically to the client’s cloud.
Synchronized History
Automatically stores and synchronizes the complete history of each conversation.
Multi-agent
Team management and coordination
Real-Time Presence
Each agent can see who is active in each conversation, without overlapping.
Client Assignment
Assign specific clients to particular agents so that they are always served by the same person.
Internal Chat
Agents can communicate with each other without the client seeing it.
Shared Credits
All store agents share the same AI credits.
Shopify Integration
Exclusive features for Shopify stores
Order Search
Access customer order information directly from WhatsApp Web.
Client Data
View customer information, purchase history, and more without leaving WhatsApp.
Product Search
Search for products in your catalog and share information with the customer.
Automatic Context
The AI knows the customer’s orders and can answer questions about them.
Dashboard
Control panel and settings
AI Prompt Editor
Customize how the AI responds with your own prompt, tone, and style.
Auto-learning A/B Testing
The AI learns from your responses and preferences to improve its suggestions.
Advanced Analytics
Usage statistics, response times, satisfaction, and more.
Push Notifications
Receive alerts about important events, pending tasks, or urgent messages.
Advanced Integrations
Connect with your external systems
Webhooks
Receive real-time events on your server when important actions occur.
CRM Endpoints
Connect your CRM/ERP so the AI can access personalized data.
Function Calling AI
Define custom functions that the AI can execute automatically.
REST API
Full access to the API for custom integrations.
Before vs After WAzion
Without WAzion
- ✗ Write each answer from scratch
- ✗ Search for orders in another tab
- ✗ Copy/paste translations
- ✗ Forgetting important follow-ups
- ✗ Losing context between agents
With WAzion
- ✓ Suggested answers with 1 click
- ✓ Orders integrated into WhatsApp
- ✓ Instant automatic translation
- ✓ Tasks with alarms
- ✓ Shared history and notes
Test all functions for free
1M credits included. No credit card required.
Install Free on Chrome