Privacy Policy
Last update: December 2025
At WAzion, your privacy is our priority. This policy explains what data we collect, how we use it, and your rights regarding it.
1. Data Controller
The data controller is:
- Company: WAzion Software
- Correo electrónico: support@wazion.com
- Address: Spain
2. Data We Collect
2.1 Account Data
- Registration email
- Name (if provided)
- Payment information (processed by Stripe/PayPal)
2.2 Usage Data
- Credit consumption
- Extension settings
- Aggregated usage statistics
2.3 Service Data
To provide the service, we may process information related to your conversations. This information is handled in accordance with the highest standards of security and privacy.
3. How We Use Your Data
- Provide and improve the service
- Manage your account and credits
- Process payments
- Send you important service communications
- Comply with legal obligations
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
4. AI and Processing
WAzion uses AI models to generate response suggestions. The processing is carried out following strict security and privacy protocols.
5. Third-Party Services
We use the following third-party services:
- Stripe/PayPal: Payment processing
- OpenAI: AI Processing
- Google Analytics: Website usage analysis
- Amazon AWS: Infrastructure and storage
6. Security
We implement technical and organizational security measures to protect your data:
- Encryption in transit (TLS 1.3)
- Encryption at rest
- Restricted access to data
- Continuous monitoring
7. Your Rights
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Suppression: Request the deletion of your data
- Portability: Receive your data in structured format
- Opposition: Opposing certain treatments
- Limitation: Limit the processing of your data
To exercise these rights, contact: support@wazion.com
8. Data Retention
We retain your data as long as you have an active account. If you request deletion or close your account, we will delete your data within a maximum of 30 days, except when we are required to retain it for legal reasons.
9. Minors
WAzion is not intended for individuals under 16 years old. We do not knowingly collect data from minors of this age.
10. Changes to this Policy
We may update this policy periodically. We will notify you of significant changes by email or through a notice in the extension.
11. Contact
If you have questions about this privacy policy, you can contact us at:
- Email: support@wazion.com
- WhatsApp: +34 648 903 026