WAzion for E-commerce
Manage orders, stock inquiries, and customer service for your online store directly from WhatsApp Web.
The challenges of e-commerce on WhatsApp Business
Where is my order?
The most frequently asked question. Before, you had to search on Shopify, copy data, and write the answer.
With WAzion:
The AI automatically accesses the order and suggests a response with the status, tracking, and estimated date.
Stock and price inquiries
Customers asking if there is stock, sizes, colors... and you searching in the catalog.
With WAzion:
Search for products directly from the chat and share information with one click.
Returns and claims
Managing returns requires time, empathy, and access to order information.
With WAzion:
The AI detects the customer’s tone and helps you respond with empathy, including the order details.
Watch how it works
All customer information and their orders visible while you chat.
Hello! I placed an order 2 days ago and wanted to know when it will arrive.
My cat does not eat well
Thank you, I have already placed the order
Draft: I confirm to you...
Awaiting response
Generating response...
The AI is analyzing the context
María Fernández
online
Simulated demonstration for illustrative purposes
Typical results for online stores
less time per response
more conversations handled
customer satisfaction
Key functionalities
The functionalities that make this possible
Solutions for your sector
Discover how WAzion helps businesses like yours
Try WAzion in your store
Connect Shopify and start saving time today.
