Product Q&A
Smart answers on your product pages
AI-powered Q&A widget for Shopify. Customers ask about the product and the AI responds using real information: title, description, variants, and stock.
Designed for Shopify
This plugin is specifically designed for Shopify stores. It requires Shopify to be connected to WAzion to function, as it obtains product information directly from your catalog.
How it works
The customer asks a question
On the product page, the customer sees the widget and can write any question about that specific product.
The AI analyzes the product
WAzion automatically obtains the product’s title, description, variants, prices, and stock from Shopify.
Precise and instant response
The AI responds with real and up-to-date product information, not generic. It knows exactly what variants are available.
What information does the AI have
Title and description
The full name of the product and its entire Shopify description.
Variants
All options: sizes, colors, materials, and their combinations.
Prices
Current price of each variant, including offers if any.
Stock
Real-time availability of each product variant.
Tags
Product tags in Shopify for additional context.
Collection
Category or collection to which the product belongs.
Questions Your Clients May Ask
"What sizes are available?"
"Is there stock of size M in blue?"
"What material is it made of?"
"What is the difference between the variants?"
"Does this product have a warranty?"
"Is it compatible with...?"
Product Q&A vs Chat Web
Product Q&A
- For product pages only
- Automatic product context
- Specific product responses
- Requires Shopify
Chat Web
- For any page of your website
- Full conversational chat
- Answers about your business in general
- It works with any website
You can use both plugins at the same time: Product Q&A on product pages and Web Chat on the rest of your site.
Frequently Asked Questions
Does it work without Shopify?
No. Product Q&A requires Shopify connected because it obtains product information directly from your catalog. If you don’t have Shopify, you can use the Web Chat which works with any platform.
Does it consume credits?
Yes, each question answered by the AI consumes credits from your account, just like on WhatsApp or the Web Chat.
Can I customize the answers?
Yes. You can set up a specific prompt for Product Q&A where you define the tone, style, and guidelines of the answers.
How do I install it in my store?
Copy the JavaScript code we provide and paste it into your Shopify theme. The widget will automatically appear on all product pages.
Answer product questions with AI
Start free with 1M credits. No card required.
