WAzion vs Interakt
WhatsApp BSP for e-commerce practically exclusive to the Indian market. Adds Meta API conversation charges on top of the monthly fee.
Quick comparison
| Feature | WAzion | Interakt |
|---|---|---|
| Price | Free (1M credits/month) | ~$30/mes + coste por conversación |
| Contextual AI | ✅ | ❌ |
| Integrated CRM | ✅ | ❌ |
| Mass Marketing | ✅ | ❌ |
| 24/7 Automation | ✅ | ❌ |
| Shopify + WooCommerce + PrestaShop + VTEX | ✅ | ❌ |
| Self-learning AI | ✅ | ❌ |
| Sentiment Analysis | ✅ | ❌ |
| Automatic Translation (100+ languages) | ✅ | ❌ |
| Chrome extension (WhatsApp Web) | ✅ | ❌ |
| Web Plugins (Chat, Q&A) | ✅ | ❌ |
| Webhooks & API | ✅ | ❌ |
✓ Why choose WAzion
- Global presence with interface in 7 languages and complete Spanish documentation
- No additional Meta API conversation charges
- Chrome extension without approval process or dedicated number
- AI that understands each customer's context with their order history and notes
- Intelligent workflows with multiple simultaneous conditions
- Automatic cart and abandoned sales follow-up
✗ Limitations of Interakt
- Market practically limited to India — support and community focused there
- Additional cost per conversation initiated via Meta's API
- Long and bureaucratic API registration and approval process
- No real support for European languages in the interface
- Basic AI without deep understanding of each customer's context
- No web plugins for stores outside the Indian ecosystem
Free WAzion trial
Install in 30 seconds. 1M credits/month free. No card. No commitment.