WAzion vs WATI
Official WhatsApp Business API provider (BSP) with flow-based chatbot. Requires Meta approval (weeks of waiting) and charges per conversation sent on top of the subscription.
Quick comparison
| Feature | WAzion | WATI |
|---|---|---|
| Price | Free (1M credits/month) | $99/mes + coste por mensaje |
| Contextual AI | ✅ | ❌ |
| Integrated CRM | ✅ | ❌ |
| Mass Marketing | ✅ | ❌ |
| 24/7 Automation | ✅ | ✅ |
| Shopify + WooCommerce + PrestaShop + VTEX | ✅ | ❌ |
| Self-learning AI | ✅ | ❌ |
| Sentiment Analysis | ✅ | ❌ |
| Automatic Translation (100+ languages) | ✅ | ❌ |
| Chrome extension (WhatsApp Web) | ✅ | ❌ |
| Web Plugins (Chat, Q&A) | ✅ | ❌ |
| Webhooks & API | ✅ | ✅ |
✓ Why choose WAzion
- Works immediately as a Chrome extension on WhatsApp Web — no migration or API approval needed
- No per-message cost: the free plan includes 1M monthly credits
- Real conversational AI that understands context, not a predefined flow chatbot
- Keep your current WhatsApp number with no need for a new API number
- Setup in minutes vs weeks of Meta approval process
- Native integration with 4 e-commerce platforms without custom development
- Automatic translation and language detection without configuration
✗ Limitations of WATI
- Requires applying for WhatsApp Business API access from Meta (weeks of waiting)
- Double cost: monthly subscription + fee per conversation from Meta's API
- Chatbot based on rigid flows, not conversational artificial intelligence
- Requires a new dedicated phone number for the API
- Complex setup requiring technical knowledge of the API
- No sentiment analysis or purchase intent detection
Free WAzion trial
Install in 30 seconds. 1M credits/month free. No card. No commitment.