💻
vs
WAzion vs Tidio
Web live chat platform where WhatsApp is a secondary integration. Its main focus is the chat widget for websites, not WhatsApp customer service.
SaaS platform
$49/mes
Quick comparison
| Feature | WAzion | Tidio |
|---|---|---|
| Price | Free (1M credits/month) | $49/mes |
| Contextual AI | ✅ | ❌ |
| Integrated CRM | ✅ | ❌ |
| Mass Marketing | ✅ | ❌ |
| 24/7 Automation | ✅ | ❌ |
| Shopify + WooCommerce + PrestaShop + VTEX | ✅ | ❌ |
| Self-learning AI | ✅ | ❌ |
| Sentiment Analysis | ✅ | ❌ |
| Automatic Translation (100+ languages) | ✅ | ❌ |
| Chrome extension (WhatsApp Web) | ✅ | ❌ |
| Web Plugins (Chat, Q&A) | ✅ | ❌ |
| Webhooks & API | ✅ | ❌ |
✓ Why choose WAzion
- WhatsApp as the main channel with all features designed for it
- AI with e-commerce context: knows orders, products and data for each customer
- WhatsApp bulk marketing with structured campaigns and anti-block
- Native WhatsApp workflows with conditions by language and behavior
- Smart abandoned sales follow-up specific to WhatsApp
- Management of multiple WhatsApp numbers in parallel
✗ Limitations of Tidio
- WhatsApp is a secondary add-on — the main product is web chat
- No advanced WhatsApp features like bulk sending or multi-number
- AI is optimized for web chat, not WhatsApp conversations
- No workflows specific to the mobile messaging context
- $49/month price for web chat features you don't need
- No purchase intent detection in WhatsApp conversations
Free WAzion trial
Install in 30 seconds. 1M credits/month free. No card. No commitment.
No credit card
1M free credits
Cancel whenever you want
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