WAzion vs Tidio
Web live chat platform where WhatsApp is a secondary integration. Its main focus is the chat widget for websites, not WhatsApp customer service.
Comparação rápida
| Característica | WAzion | Tidio |
|---|---|---|
| Preço | Grátis (1M créditos/mês) | $49/mes |
| IA Contextual | ✅ | ❌ |
| CRM Integrado | ✅ | ❌ |
| Marketing Massivo | ✅ | ❌ |
| Automatização 24/7 | ✅ | ❌ |
| Shopify + WooCommerce + PrestaShop + VTEX | ✅ | ❌ |
| Auto-aprendizagem IA | ✅ | ❌ |
| Análise de Sentimento | ✅ | ❌ |
| Tradução Automática (100+ idiomas) | ✅ | ❌ |
| Extensão Chrome (WhatsApp Web) | ✅ | ❌ |
| Plugins Web (Chat, Perguntas e Respostas) | ✅ | ❌ |
| Webhooks e API | ✅ | ❌ |
✓ Por que escolher WAzion
- WhatsApp as the main channel with all features designed for it
- AI with e-commerce context: knows orders, products and data for each customer
- WhatsApp bulk marketing with structured campaigns and anti-block
- Native WhatsApp workflows with conditions by language and behavior
- Smart abandoned sales follow-up specific to WhatsApp
- Management of multiple WhatsApp numbers in parallel
✗ Limitações de Tidio
- WhatsApp is a secondary add-on — the main product is web chat
- No advanced WhatsApp features like bulk sending or multi-number
- AI is optimized for web chat, not WhatsApp conversations
- No workflows specific to the mobile messaging context
- $49/month price for web chat features you don't need
- No purchase intent detection in WhatsApp conversations
Teste WAzion grátis
Instale em 30 segundos. 1M créditos/mês grátis. Sem cartão. Sem compromisso.