WAzion vs Tidio
Web live chat platform where WhatsApp is a secondary integration. Its main focus is the chat widget for websites, not WhatsApp customer service.
Comparaison rapide
| Caractéristique | WAzion | Tidio |
|---|---|---|
| Prix | Gratuit (1M crédits/mois) | $49/mes |
| IA Contextuelle | ✅ | ❌ |
| CRM Intégré | ✅ | ❌ |
| Marketing de masse | ✅ | ❌ |
| Automatisation 24/7 | ✅ | ❌ |
| Shopify + WooCommerce + PrestaShop + VTEX | ✅ | ❌ |
| Auto-apprentissage IA | ✅ | ❌ |
| Analyse de sentiment | ✅ | ❌ |
| Traduction Automatique (100+ langues) | ✅ | ❌ |
| Extension Chrome (WhatsApp Web) | ✅ | ❌ |
| Plugins Web (Chat, Q&R) | ✅ | ❌ |
| Webhooks et API | ✅ | ❌ |
✓ Pourquoi choisir WAzion
- WhatsApp as the main channel with all features designed for it
- AI with e-commerce context: knows orders, products and data for each customer
- WhatsApp bulk marketing with structured campaigns and anti-block
- Native WhatsApp workflows with conditions by language and behavior
- Smart abandoned sales follow-up specific to WhatsApp
- Management of multiple WhatsApp numbers in parallel
✗ Limitations de Tidio
- WhatsApp is a secondary add-on — the main product is web chat
- No advanced WhatsApp features like bulk sending or multi-number
- AI is optimized for web chat, not WhatsApp conversations
- No workflows specific to the mobile messaging context
- $49/month price for web chat features you don't need
- No purchase intent detection in WhatsApp conversations
Essai gratuit de WAzion
Installe en 30 secondes. 1M de crédits/mois gratuits. Sans carte. Sans engagement.