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E-commerce and Online Stores

WAzion for Online Stores

Resolve shipping inquiries, manage returns, recover abandoned carts, and convert visitors into buyers. All from WhatsApp, the channel where your customers are already.

How WAzion helps to online stores

Recover abandoned carts with personalized messages via WhatsApp

Automatically respond to inquiries about shipments, stock, and order tracking.

Manage returns and exchanges without overwhelming your support email.

Send product recommendations based on the customer’s history.

Automatically notifies about the order status and delivery

Serve international clients with real-time automatic translation.

Time is money

+25%

abandoned cart recovery rate

80%

of automatically resolved inquiries

0€

to start using it

Watch how it works

AI analyzes each conversation and suggests the perfect response. You decide whether to send it or edit it.

WhatsApp Web — Google Chrome

Generating response...

The AI is analyzing the context

AM

Ana Martínez

online

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WAzion
Instruction...

Simulated demonstration for illustrative purposes

Features you will love

Customized AI Suggestion

AI learns your style and suggests perfect responses for each customer.

Tasks and Reminders

Schedule follow-ups for each client and never miss an opportunity.

Tags and Notes

Organize your clients with custom tags and visible notes in each chat.

Automatic Translation

Serve customers in any language without additional effort.

Discover all the features

You are in control

WAzion is your AI co-pilot: it suggests responses and you decide what to send. And if you want, activate autopilot to respond automatically with your rules.

Start free. No card. No commitments.

Frequently Asked Questions about WAzion for online stores

How does WAzion help recover abandoned carts?
WAzion integrates with Shopify to detect abandoned carts and send personalized messages via WhatsApp. The messages include the products that the customer left in the cart, with a direct link to complete the purchase. The recovery rates via WhatsApp exceed 25%, well above email.
Can I manage the after-sales support for my online store?
Yes. WAzion automatically responds to frequently asked questions about shipping, returns, sizes, and availability. When the inquiry requires human attention, it escalates it directly to you. This reduces the volume of tickets and improves the customer experience.
Does it work with Shopify and other e-commerce platforms?
WAzion has native integration with Shopify: orders, carts, products, and customers synchronized. For other platforms, you can use the CRM Endpoints and webhooks to connect your management system.
Can you send automatic shipping notifications?
Yes. When the status of an order is updated in Shopify (confirmed, shipped, delivered), WAzion can send a WhatsApp message to the customer with the tracking number and tracking link.
How much does WAzion cost for my online store?
You start for free with 1 million credits included. For an online store with 20-50 daily orders, this covers several weeks of use. After that, packages start from €29 with no subscription or commitment.

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