Doc Q&A
AI assistants that answer questions about your documents
Create custom documentation assistants. Upload manuals, guides, or FAQs and generate a widget that answers questions based on the content of your documents.
Multiple independent assistants
Unlike the Knowledge Base (which enriches WhatsApp/Chat), Doc Q&A allows you to create fully independent assistants. Each one with its own documents, prompt and embeddable widget.
How it works
Create an assistant
Give it a descriptive name and write the prompt that defines how it should respond: tone, restrictions, personality.
Upload your documents
PDF, DOCX, TXT, Markdown and more. The system automatically processes and vectorizes them for semantic search.
Embed the widget.
Copy the integration code and paste it wherever you want: help center, technical documentation, intranet...
The visitors ask
They write questions in natural language and the AI responds based exclusively on the content of your documents.
Use cases
Technical documentation
User manuals, installation guides, specifications. Users ask “how do I set up X?“ and receive precise answers.
Help Center
FAQs, policies, terms and conditions. Reduce support tickets with 24/7 automated responses.
Training and courses
Educational materials, study guides. Students ask questions about the course content.
Internal processes
Procedures, regulations, employee guides. Your team looks up processes quickly.
Supported formats
How does it differ from other products?
| Feature | Doc Q&A | Knowledge Base | Web Chat |
|---|---|---|---|
| Purpose | Independent assistants | Enrich WhatsApp/Chat | General chat on the web |
| Multiple instances | ✓ Unlimited | ✗ Only one | ✗ Only one |
| Personalized prompt | ✓ By the assistant | ~ Shared | ~ Shared |
| Embeddable widget | ✓ | ✗ | ✓ |
| Ideal for | Documentation, FAQs | Additional AI context | General care |
Included features
Multilingual
Visitors ask in their language and receive answers in that same language.
Prompt by assistant
Each assistant may have different instructions: tone, restrictions, personality.
Question history
View all received questions with their answers, tokens, and times.
Statistics
Usage metrics: total questions, last 7 days, average response time.
Responses based on docs
The AI only responds with information from your documents; it does not make things up.
Adaptable widget
It adapts to the container where you insert it. Control dimensions with CSS.
Create your first Doc Q&A assistant
Included in your subscription. Use the same credits.