Integrations
Connect your online store to access orders, customers, and products from WhatsApp.
Available integrations
Shopify
AvailableAccess orders, customers, and products from your Shopify store.
WooCommerce
AvailableAccess orders, customers, and products from your WooCommerce store.
PrestaShop
AvailableAccess orders, customers, and products from your PrestaShop store.
VTEX
AvailableAccess orders, customers, and products from your VTEX store.
Connect Shopify
To connect your Shopify store you need two pieces of information:
Shopify URL
It is your store’s address that ends in .myshopify.com
tutienda.myshopify.com
Access token
It is a key that allows WAzion to access the information of your store. It starts with shpat_
shpat_xxxxxxxxxxxxxxxx
How to obtain the Shopify token
- 1 Log in to your Shopify dashboard
- 2 Go to Settings > Apps and sales channels
- 3 Click on “Develop applications
- 4 Create a new application (you can call it “WAzion“ or “WhatsApp“)
- 5 In “Control Panel API Integration,“ enable read permissions
- 6 Save and then go to “API Credentials
- 7 Install the application and click on “Reveal the token once
- 8 Copy the token and paste it into WAzion
Shopify only shows the token once. If you lose it, you will need to create a new application.
Required permissions
WAzion requests the following permissions, all read-only:
All permissions are read-only. WAzion cannot modify, create, or delete data from your store.
Connect WooCommerce
To connect your WooCommerce store, you need two pieces of information:
URL of your WooCommerce store
The main address of your WordPress store with WooCommerce
https://tutienda.com
Consumer Key and Consumer Secret
Generate the keys from WooCommerce > Settings > Advanced > REST API > Add Key. Permissions: Read.
ck_xxxxxxxxxxxxxxxx / cs_xxxxxxxxxxxxxxxx
Connect PrestaShop
To connect your PrestaShop store, you need two pieces of information:
URL of your PrestaShop store
The main address of your PrestaShop store
https://tutienda.com
API Key
Generate the key from the PrestaShop Backoffice: Advanced Parameters > Web Service > Add new key.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Necessary permits
Enable read (GET) permissions for the following resources:
All permissions are read-only. WAzion cannot modify, create, or delete data from your store.
Connect VTEX
To connect your VTEX store you need the following data:
Account Name
The name of your VTEX account, which is part of your store’s URL
tu-cuenta.vtexcommercestable.com.br
App Key and App Token
Generate the credentials from the VTEX License Manager: Account Settings > Application Keys > Manage My Keys > Generate New.
vtexappkey-xxx / vtexapptoken-xxx
Store URL (optional)
If your store has a custom domain, you can specify it so that the product links are correct.
https://tutienda.com
VTEX only shows the App Token once when it is generated. If you lose it, you will need to create new credentials.
WAzion requests read-only access. It cannot modify, create, or delete data from your store.
Test the connection
After entering the URL and the token, press the “Test“ button to verify:
- • That the connection with your e-commerce platform is working correctly.
- • That the token has all the necessary permissions
- • The name of your store (to confirm that it is the correct one)
If permissions are missing, the system will indicate which ones are needed.
Links URLs (Markets)
If your Shopify store has multiple Markets (countries/regions) configured, WAzion can adapt the product URLs according to the customer’s country.
Automatic Mode
Detect the customer’s country by their phone prefix and use the corresponding Market URL. If none is detected, use the main URL.
Fixed Mode
Always use the URL of a specific Market, regardless of the customer’s country.
If Shopify returns incorrect URLs (e.g., /it-it/ instead of /it/), you can correct them with the “Fix URLs“ button.
Content language
Control the language in which product titles are displayed when you copy a link.
Automatic Mode
Detect the client’s language by their phone prefix. You can set a fallback language if none is detected.
Fixed Mode
Always display the content in a specific language.
