Change History

All updates, improvements, and new features of WAzion.

January 2026

New feature

Web search with AI

AI can now search the internet for up-to-date information to better respond to your customers. Useful for questions about trends, current market prices, news, or information that changes frequently. Enabled by default, you can disable it from the AI Template.

New feature

Knowledge Base

Upload documents (PDF, Word, TXT, etc.) containing information about your business and the AI will automatically use them to respond to your customers. Ideal for restaurant menus, pricing, hours, shipping policies and more.

Improvement

Web chat in full screen on mobile

The Web Chat plugin now expands to full screen on mobile devices for a better conversation experience.

Improvement

Update to GPT-5.2

We have updated the AI model to OpenAI’s latest version (GPT-5.2). More accurate responses, better understanding of context, and faster response times.

New feature

Monthly newsletter of updates

Receive a monthly summary in your email with the news and improvements of WAzion. We will keep you informed about new features, tips, and important updates.

New feature

Weekly reports of your plugins

Every Monday you will receive a summary of your plugins’ activity: Web Chat conversations, Product Q&A questions, trends, and weekly statistics.

Improvement

Manually posting questions as FAQ

Now you can see which questions are already published as FAQs and manually publish any question from the “Latest Questions“ table in the Product Q&A plugin.

New feature

AI Assistant in the Dashboard

Manage your WAzion settings using natural language. Change settings, check statistics, manage agents, and more, simply by typing what you need.

New feature

Plugin Product Q&A

Your customers can ask questions about products directly in your Shopify store. The AI responds automatically using your product information.

New feature

Public FAQs with SEO

Frequently asked questions are automatically published in your store with search engine optimized formatting (JSON-LD). Improve your Google ranking.

New feature

Chat Web Plugin

Embed an AI chat on any page of your website. Includes 6 design themes and customizable independent prompts.

Improvement

Greetings according to the client’s time zone

The autopilot greets with “Good morning,“ “Good afternoon,“ or “Good evening“ depending on the client’s local time.

Improvement

Automatic language detection

The system detects the client’s language by their phone prefix and responds in their language automatically.

Improvement

Prompt history

Now you can view and restore previous versions of your prompt in the Chat Web plugin.

Correction

Side panel stability

Fixed synchronization issues that could cause the panel to not update correctly.

WAzion Assistant

Commercial information and technical support

Hello! I am the WAzion assistant. I can help you with information about prices and plans, technical questions, configuration, or any questions about our product. How can I assist you?
Developed with WAzion AI