Retail and Commerce

WAzion for Optics

Optimize customer service, manage appointments for eye exams, and send reminders, all from WhatsApp.

How WAzion helps to optics

Automatically manages appointments for eye exams and lens fittings.

Answer inquiries about types of lenses, frames, and eye treatments.

Send appointment reminders and product recommendations to your clients.

Implement mass marketing campaigns for new collection promotions

Collect feedback from customers about their experience and purchased products.

Serves customers in several languages, ideal for tourist or multicultural areas.

Time is money

30%

fewer absences at appointments with reminders

+2h

free during the day without answering the phone

0€

to start using it

Watch how it works

AI analyzes each conversation and suggests the perfect response. You decide whether to send it or edit it.

WhatsApp Web — Google Chrome

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The AI is analyzing the context

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Carmen Díaz

online

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Features you will love

Customized AI Suggestion

AI learns your style and suggests perfect responses for each customer.

Tasks and Reminders

Schedule follow-ups for each client and never miss an opportunity.

Tags and Notes

Organize your clients with custom tags and visible notes in each chat.

Automatic Translation

Serve customers in any language without additional effort.

You are in control

WAzion is your AI co-pilot: it suggests responses and you decide what to send. And if you want, activate autopilot to respond automatically with your rules.

Start free. No card. No commitments.

Frequently Asked Questions about WAzion for optics

How does WAzion help manage appointments in my optical store?
WAzion allows customers to book eye exam appointments via WhatsApp. The AI suggests available times and sends confirmations and reminders, reducing no-shows by up to 30%.
Can I answer frequently asked questions about lenses and frames?
Yes. WAzion can automatically respond to questions about types of lenses, available frames, and treatments. This saves time for the staff and improves customer service.
How can I send promotions to my customers?
With WAzion you can do mass marketing by sending promotions of new collections or discounts to your regular customers. This helps to increase sales and keep customers engaged.
Does it work in other languages for international clients?
Yes. WAzion is multilingual, which means it can automatically respond in the customer’s language, facilitating communication in areas with a high flow of tourists.
How much does WAzion cost for my optical store?
You can start for free with 1 million credits included, allowing you to try it risk-free. After that, there are packages starting from €29 with no subscription required.

Solutions for similar sectors

WAzion also helps other businesses of retail and commerce

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